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see what’s new with our products

A Message From Our Team

Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!

Holly Brouillette

Senior Technical Product Manager

May 30, 2025

Heads UpKnowledge BaseHelp Center

Documentation Updates

This month, we made a handful of notable usability improvements to the Knowledge Base. You’ll notice that a number of reveal sections (the expandable dropdowns) for content have been removed throughout the site. We’ve moved this information into separate pages and/or into unified FAQs at the bottom of each page. Then, we opened up the remaining sections to improve navigability, searchability, and page flow.

We also added callout notices to several features to better connect those features with their relevant cores and products. Finally, we enhanced our responsive designs, making the Knowledge Base more readable on mobile devices.

Make sure you catch the latest documentation updates on the Knowledge Base as well:

  • ACH guide This doc now includes additional guidance for setting up an ACH company.
  • Moov Compliance & Due Diligence FAQ: This FAQ has been updated with a wealth of new information about our upcoming Moov offerings.
  • Moov landing page: Our Moov feature docs have new full FAQ pages, with additional information about all upcoming feature offerings.
  • High-risk actions: The high-risk actions index now includes recently implemented actions.
  • Platform Status: This article now includes more information about status.banno.com and more clarity on the various statuses.

Important reminder
Visit Help Center for how-to guides on all Jack Henry products.

ready to see what Banno can do?'

Connect with our team to explore how Banno can help your financial institution.

How can we help?

Ready for a demo? Need pricing? Want to partner? Fill out this form and we'll be in touch. Looking for guides? Visit the Knowledge Base. Need to open a support case? Log in to ForClients.