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A Message From Our Team

A little history, a lot of progress!

Twelve years ago, I started as a design intern in the Banno cave office. It’s incredible to think how far we’ve come since then. We’re now turning some major corners with the Jack Henry Platform, with Exception Manager playing a pivotal role in Rapid Transfers exceptions, Jack Henry Wires earning “seasoned resident” status in the Statement, and even Jack Henry Insights prepping for rollout as the next generation of reporting for Banno. Read all the latest below!

Kevin Casey

Advisory, Technical Product Management

July 31, 2026

New FeatureBanno AdminBannoJack Henry Platform

Jack Henry Insights Is Rolling Out!

Ready for the next chapter of reporting in Banno? We are so excited to turn the page with a go-forward Jack Henry Platform product – Jack Henry Insights!

Jack Henry Insights Is Rolling Out!

Insights is a reporting and visualization tool designed for high-level, user-friendly reporting anyone at your financial institution can use. Not only does Insights include a number of report templates to help you get started, but you can also create your own with queries unique to your curiosities.

Initially, the following datasets are supported, and so many more are on the way:

  • Activity and App Usage
  • Bill Pay
  • Remote Deposit Capture
  • Conversations

For more information on Insights, and how to set up your users when the time comes, check out our Knowledge Base. Take note that Platform permissioning works a little differently than Banno, so you will want to read those details as well. For a more thorough walkthrough of Jack Henry Insights, please reference our Help Center documentation.

You may be wondering, “What about Banno Reports?” You can rest easy knowing that Banno Reports aren’t going anywhere, anytime soon. You’ll be able to continue leveraging those reports and CSV exports. Over time, we will be ensuring all current reports are available in Insights, at which time we’ll communicate more about next steps with the Banno Reports app.

Insights will begin rolling out to all Banno institutions starting in mid-August, and should be complete within just a few weeks. There is no contract nor support ticket necessary.

July 31, 2026

Coming SoonBannoBanno BusinessBanks + Credit UnionsSilverLakeCIF 20/20Symitar

ACH Bulk Delete

ACH Bulk Delete

Banno Business users will soon be able to select and delete up to 10 ACH batches simultaneously from their batch list. Delivering this bulk delete feature for ACH will eliminate the current need to clear out accidental duplicates or outdated files by clicking through a tedious, one-by-one deletion process.

This update will remove that administrative friction, allowing commercial clients to tidy up their workspace in seconds. With this feature, your finanicial institution will deliver a self-service cleanup tool, reducing the volume of support calls for your staff.

Once the feature has passed testing and is ready for prime time, we will roll it out to all Banno Business customers – no additional contract or support ticket required.

July 31, 2026

Heads UpBannoBanno Mobile

August Mobile Release Update

As we move through several critical development efforts, as well as ongoing work to adopt the new native design systems, we’ve made the decision to adjust our normal release cadence for this next cycle.

Rather than delivering our upcoming Mobile 3.37 release in early August, we are shifting that release so we can incorporate a set of important changes – some of which we will deliver with Mobile 3.37 and some with Mobile 3.38.

We anticipate that the 3.37 release will be delayed by about two weeks. The 3.38 release should then follow on the normal cadence, so that will likely hit the App Stores in early September. Please be aware that this will result in a shorter window between the 3.37 and 3.38 releases than normal.

As always, we’ll keep you informed of any other changes to our release cycle – either here in the Statement or via SLA – and will publish our standard Release Notes on the For Clients Portal once the builds are finalized.

July 31, 2026

EventAccount Origination

Commercial Insights Summit

Interested in financial spreading and risk management excellence? Check out Jack Henry’s Commercial Lending Insights Summit, coming up on September 16-17, 2026 in Dallas. This comprehensive two-day event for both banks and credit unions features in-depth presentations by industry expert Richard Hamm and discovery sessions that will let you influence the future of commercial origination at Jack Henry. Learn more or register today on the event page.

July 31, 2026

Coming SoonTreasury ManagementBanks OnlySilverLake Banks Only

DDA Interest Display for Treasury Management

DDA Interest Display for Treasury Management

Based on the popularity of an IdeaLab request, we gave you Loan Interest Rate viewing last year. Thanks to another popular IdeaLab request, now it’s time to deliver the same for Demand Deposit Accounts (DDA)! Deposit Interest Display is coming to Treasury Management at the close of business on August 11. This is a baseline change that cannot be disabled, so you’ll want to be sure that your customers are aware of the changes headed their way.

This enhancement will surface these new fields in the Accounts widget (Details) as well as Account Transactions to help your Treasury users better understand their interest:

  • Interest Rate
  • Accrued Interest
  • Interest Paid YTD
  • Interest Paid Previous YTD

We will also send a follow-up SLA once this feature is live!

July 31, 2026

Heads UpBannoBanno SDK

Developer’s Corner: Making Sense of OAuth and OpenID Connect

The Authentication Framework is built on open standards like OAuth and OpenID Connect (OIDC). They’re foundational technologies for developers, but some of the concepts can be difficult to grasp if you’re new to authentication and authorization.

We’ve sourced some fantastic, short videos from across the developer community. They do a great job of breaking down complex ideas into engaging, bite-sized pieces.

We’ve linked to these videos as external resources on our External Resources page, so folks can dive deeper or just get a fresh perspective on the topics.

Stay On Our Corner!

You probably noticed the rebrand for this recurring Statement article, from Toolkit Corner to Developer’s Corner. Not to worry – this is still the right place to see regular updates, tips, and guidance from your trusted Developer Relations team.

So why change the name? With the recent shift from the Banno Toolkit to the Banno SDK, it makes sense for the Statement updates to shed the “Toolkit” moniker moving forward. As such, if you visit previously published “Toolkit Corner” articles, you’ll notice that we’ve added the “Banno SDK” tag; however, rather than rewrite history completely, we’ve left the name of the older articles in tact.

July 31, 2026

New FeatureJack Henry PlatformBanno AdminBannoBanks + Credit UnionsAll Foundational Cores

Exception Manager for Rapid Transfers Widely Available August 11

Following the launch of Exception Manager for SilverLake banks, we are excited to expand availability to all other Jack Henry foundational cores (Symitar, Core Director, and CIF 2020) on Tuesday, August 11!

Exception Manager for Rapid Transfers Widely Available August 11

As a quick recap, Exception Manager helps streamline the process of handling Rapid Transfer exceptions – which we should note are rather rare – by giving your team clear decisioning options right within Banno Admin.

Authorized admins can manually post the exception or retry it with ease. Furthermore, Exception Manager uses detailed transaction types to clearly explain which part of the transfer failed, empowering your staff to resolve issues efficiently without additional, unnecessary postings to your General Ledgers.

Here’s a bit more detail on what to expect:

  • Setup: To access the tool, administrators must enable the Platform icon (so it displays in the main navigation) and create a JH permissions set and JH Platform group for Exception Manager. For complete instructions, please reference this guide on the Knowledge Base.
  • Training: After logging in via the For Clients Portal, you can access the Overview of Exception Item Manager for Rapid Transfers eLearning module on Jack Henry University.

July 31, 2026

Heads UpBannoBanks Only

Update on the FDIC-Required Display Changes

Update on the FDIC-Required Display Changes

Now that the dust seems to have settled on the final rule from the Federal Deposit Insurance Corporation (FDIC) regarding logo display and designation of non-deposit products, we’re hard at work implementing the requirements and preparing for rollout this fall. Rest assured, we plan to implement all required changes well ahead of the updated April 1, 2027 compliance date.

July 31, 2026

New FeatureBannoBanno BusinessBanno AdminBanks OnlyCIF 20/20SilverLake

Banno International Wires Setting at the Organization Level

Last July, Banno Business introduced support for International USD wires with a global institution entitlement. This month, we’ve enhanced the experience with more-granular control! Your authorized administrators can use the new International wires permission to control who has the option to transmit international wires. For more information, check out our Knowledge Base documentation.

Important: Access to the International wires permission also requires enabling the institution-level International Wires entitlement. If your financial institution has already had this turned on, there is no further action required. If you’d like us to enable the institution-level entitlement, just submit a support ticket, and we will get you squared away.

July 31, 2026

New FeatureJack Henry WiresJack Henry Platform

Jack Henry Wires Comments: Available Now

Jack Henry Wires Comments: Available Now

Earlier this week, we released Wire Comments, which gives your authorized staff the option to – you guessed it – add internal comments to a wire without leaving the Jack Henry Wires user interface.

In case you’re wondering about the related wire attachments feature mentioned in the June Statement, we encountered a slight hiccup in testing and are working on resolving it before releasing the feature. As always, we will keep you updated on our progress in future Statements!

Note: Please be aware that comments are purely for internal communication purposes and will not be transmitted to the Federal Reserve or your accountholders.

To discover how you can begin utilizing this feature, please reference our Knowledge Base documentation for more information.

July 31, 2026

Coming SoonJack Henry WiresJack Henry PlatformBannoBanno BusinessTreasury Management

Jack Henry Wires Digital Integrations

In our May 2026 Statement, we announced our work to integrate Jack Henry Wires with both Treasury Management and Banno Business for SilverLake. This integration allows for wires digitally initiated in these experiences to automatically show up for processing within Jack Henry Wires.

Note: This functionality already exists for Banno Business credit unions.

Earlier this month, we completed our Treasury Management integration and started closed beta testing. While we’re still developing our Banno Business for SilverLake integration, it’s not far behind, and we anticipate closed beta testing for that integration will begin soon.

As always, we’ll continue to keep you updated on our progress in future Statements.

July 31, 2026

New FeatureJack Henry WiresJack Henry Platform

Find General Ledger Account for Jack Henry Wires: Available Now

We’ve expanded the Find Account feature in Jack Henry Wires! In addition to customer or member accounts, users can now search for general ledger accounts when creating a wire, helping streamline wire creation and reduce manual entry for required debtor fields.

To dive deeper, visit our Knowledge Base for details on feature functionality.

July 31, 2026

Heads UpBanno MobileBanno

Mobile App UX Design Evolution

Mobile App UX Design Evolution

Our Banno Mobile 3.37 release will mark significant advancement in our UX Evolution journey, and your end users will start to notice elements of Apple’s Liquid Glass design system and Google’s updated Material Design 3 implemented more widely (though not entirely) throughout the apps.

To learn what you can expect in the upcoming release, click the Read more link below, and then hop over to our Mobile App UX Evolution Knowledge Base docs for an even closer look.

iOS App

On iOS, Mobile 3.37 will include a new, expanded color palette system that leverages your financial institution’s brand colors plus the native Liquid Glass palette. This will let us follow Apple’s recommended color usage guidelines (including important ADA considerations) while also expanding the system colors to fully harmonize with the brand your accountholders recognize – yours!

Here are the specific screens – further described on the Knowledge Base – that we plan to update in Mobile 3.37:

  • Menu
  • Account landing and details screens
  • Transaction details
  • Bill pay landing, Payment details, and Payee details screens
  • Self Service Forms landing
  • Messages landing
  • Dashboard screens
  • Settings screens

Important: To see many additional details and images so you fully understand the upcoming changes, please visit our iOS App UX Evolution doc on the Knowledge Base.

Android App

On Android, Mobile 3.37 will introduce an updated flow for High risk authorizations. Your end users will see the new design on the Recently used devices screen only; all other screens will use the existing style.

Learn more about these and other upcoming changes in our Android App UX Design Evolution Knowledge Base article.

July 31, 2026

Coming SoonAccount OriginationBanks + Credit UnionsOpenAnywhere

Beneficiaries in JHA OpenAnywhere

Beneficiaries in JHA OpenAnywhere

Know Your Customer rules have made it tricky to offer beneficiary enrollment in the past, but now your applicants can designate beneficiaries within the OpenAnywhere account opening workflow.

We’re wrapping up the beta testing and will be rolling this out on a per-core basis as it becomes available. Stay tuned for more updates!

July 31, 2026

New FeatureAccount OriginationBanks + Credit UnionsOpenAnywhereSupport Ticket Required

Internal Transfers in JHA OpenAnywhere: Available Now!

Internal Transfers in JHA OpenAnywhere: Available Now!

Remove friction from the new account funding process with the new internal transfers feature of OpenAnywhere. Active checking, savings, and time deposit accounts can be designated as potential funding sources for internal transfers, though banks and credit unions can choose to limit the account types displayed at your own discretion.

Support for this highly anticipated functionality is live for all Jack Henry core systems, so open a support case if you’d like to join the queue for implementation.

July 31, 2026

Heads UpAccount OriginationBanks + Credit UnionsOpenAnywhereSilverLakeCIF 20/20CoreDirectorSymitarBeta Needed

Tax-Favored Accounts in OpenAnywhere: We Need a Symitar Beta Partner

Tax-Favored Accounts in OpenAnywhere: We Need a Symitar Beta Partner

Help us break through the sheer volume of rules surrounding tax-favored accounts (TFAs) with support for Individual Retirements (IRAs) and Health Savings Accounts (HSAs) inside OpenAnywhere!

This functionality is currently in beta with SilverLake, CIF 20/20, and CoreDirector banks, but we’re looking for a Symitar OpenAnywhere customer to help us test this new feature that will make it easier than ever to increase deposits and deepen accountholder relationships. Please reach out to Senior Product Manager Kevin Campion if you’re interested in participating.

July 31, 2026

New FeatureBannoBanno BusinessBanno AdminBanks OnlyCIF 20/20SilverLake

Banno Positive Pay Payee Name Field

We understand that uploading a file of issued items or manually entering a check can be frustrating if your Banno Business users cannot enter their payee information precisely as it’s stated on the check itself. Therefore, we have updated the related Payee field to now accept up to 80 characters (expanded from 35 characters) for better alignment and fewer exceptions.

This update went out in the SilverLake and CIF 20/20 R2026 release. Once your bank recieves that release, this functionality will automatically become available to you. No further action or support ticket is required.

July 31, 2026

New FeatureBannoBanno People

Rapid Transfers: CSV Export for Settlement Reports

Rapid Transfers: CSV Export for Settlement Reports

As you hopefully read in the Release Notes published on July 14 (on For Clients Portal), your authorized administrators can now export comprehensive Settlement reports as CSVs that include the same data displayed in Banno People.

They can also pull the exported CSV into whatever tool or process your financial institution uses to manage settlement. In short, now people can skip the time they used to spend manually copying and pasting that data!

While working with these reports, your staff will be glad to see that we expanded the reporting window from 7 days to 90 days. That change is intended to help you address less-common cases that require reviewing data that’s more than a week old.

No additional contract or support ticket is required for either of these feature updates. Both are already live and available for use.

July 31, 2026

EventBannoBanno OnlineBanno Mobile

Rapid Transfers: Upcoming Webinars

The demand for faster, more convenient money movement continues to grow. Join our upcoming webinars and learn how to drive adoption, master compliance, and maximize the value of Jack Henry™ Rapid Transfers at your institution.

Real-World Rapid Transfers

Curious how other financial institutions are driving adoption? In our Real-World Rapid Transfers webinar (announced last month), you’ll hear how your peers are successfully rolling out Rapid Transfers and learn how to leverage a free promotional campaign available through the Jack Henry Marketing Center™.

A Deep Dive into Compliance: Jack Henry Rapid Transfers

In this compliance-focused session, attendees will gain a deeper understanding of the regulatory landscape, compliance considerations, and fraud mitigation strategies for implementing Rapid Transfers.

Don’t forget to save your seat and mark your calendars:

July 31, 2026

New FeatureBannoBanno BusinessBanks + Credit UnionsSilverLakeCIF 20/20Symitar

Sort ACH Recipients

Sort ACH Recipients

Banno Business users can now sort recipients within any payment batch by name, amount, or transaction type (credit/debit). This feature, which was highly requested via IdeaLab, is live and ready for your commercial accounts!

For your business clients, this eliminates the frustration of scrolling through disorganized lists. Users can now align the digital layout with their internal spreadsheets, making it faster to edit batches and verify totals. By matching their existing workflows, this feature directly reduces costly manual entry errors, such as applying funds to the wrong vendor or mistakes in payroll.

Here to Help

have questions?

If you have any questions about anything you have read here, please contact our Support team, or visit the For Clients portal for release notes posted ahead of mobile releases.

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