Statements
see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Checking Banno Platform Status
As announced in the SLA sent on June 18, all status updates will be communicated exclusively via the Platform status screen in Banno Admin, beginning on Monday, July 7, 2025. At that point, our Digital teams will stop publishing active status updates on the Banno Platform Status webpage. [Edited May 2026: The Banno Platform Status page has been deprecated.]
When we introduced the Platform status screen in Admin last August, we noted that our teams would keep both status pages updated. Over the past several months, we’ve expanded coverage across more products and services within the Banno platform, and we’re now ready to consolidate updates into one central location, eliminating any potential confusion on where you can check the status of our services.
Remember, you can easily access the Platform status screen in Admin by clicking the More menu (•••) and selecting Status. No special permissions are required. For further guidance, please reference our Platform status documentation on the Knowledge Base.
In the event that Banno Admin is temporarily unavailable, we will also provide updates through Service Level Announcement emails until access is restored.