Statements
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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Disaster Recovery Exercise
As announced in an SLA we sent on June 11, we have a full-scale disaster recovery exercise scheduled for the weekend of July 26 and 27 and again on August 2 and 3. All services and functions of the Banno Platform (inclusive of Banno, Content Management System and associated front-end websites as well as all apps associated with login.banno.com), and the Geezeo Personal Financial Management product and Treasury Management customers on Unified Identity Service will be included in this exercise.
Starting at 11:59 p.m. CST on Saturday, July 26 and ending at 4:00 a.m. CST on Sunday, July 27, we will move the workload from Google Cloud Platform (GCP) US Central 1 region to GCP US East 4 region.
One week later, starting at 11:59 p.m. CST on Saturday, August 2 and ending at 4:00 a.m. CST on Sunday, August 3, we will move the workload back to the US Central 1 region.
Expected Impact & Preparation
As workloads shift and services are brought online, we expect the platform will experience intermittent disruption for the duration of the exercise. To reduce the chance of interruption, any traffic allow/deny lists that your financial institution or your vendors manage should be updated to include the source networks for Banno Platform traffic from both GCP regions listed in the June 11 SLA referenced above.
Note: Security best practices prevent us from listing these source network IP addresses here, so please refer to the related SLA. Heads up that this is the same information we communicated during the original migration to GCP last year, so your team may have already added the IP addresses to your traffic allow lists.