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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Business Alerts for Banks
As announced in the SLA sent on August 19, all Banno Business banks (SilverLake and CIF 20/20 cores) will be migrated to native Banno Business alerts by September 30 October 7*, and the migration has already been successfully completed for many of our early adopters. For those of you we haven’t converted yet, we will send one last SLA letting you know the specific migration date for your institution.
*Note: This date is 1 week later than the completion date we’ve communicated previously. With Jack Henry Connect 2025 happening September 8 – 11, we have decided to push back the migration schedule by 1 week (for each wave of institutions) to ensure that our digital banking leadership team is available to oversee a smooth transition. [This note was added on September 5.]
Once your bank has been migrated, your business users can set up alerts for a variety of activities such as ACH, Wires, and Positive Pay exceptions, all in one convenient place.
Additionally, retail users at banks with Banno Business will also have access to new alerts, such as notifications for insufficient funds, loan matured, and incoming ACH credits and debits. This means your customers can customize their notifications for important financial activities and stay informed directly through Banno.
For a refresher on the details of our Business alerts migration for Banno Business banks, see our Banno Business alerts FAQ.
Reminder: All Banno alerts are now sent over the Enterprise Notification System (ENS), our centralized platform that provides additional security and paves the path for future enhancements such as Rich Communication Services (RCS) messages.
