Statements
see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Updating Business User Details
Say goodbye to extra support tickets and phone calls from users who are looking to update their contact details! Now, Banno Business users can update their own username, email address, and phone number directly from their profile settings. This new update helps reduce the need for users to contact their bank for simple changes, making it a win-win for everyone.
Note: For institutions already live with Banno Business alerts, users have already been granted the ability to edit their email address and phone number.
Important: Previously in Banno, cash management users were shown the organization’s phone number by default. With the release of the feature allowing business users to edit their own user details, the display of the organization’s number was removed. As a result, if a business user has not entered a personal phone number (on their Settings > Profile screen), no number is displayed – therefore, their alerts cannot be sent. Once the user adds a personal phone number, they should receive alerts as expected.