Statements
see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Suspicious and Fraudulent Event Labeling
As announced last month, these crucial data-labeling features are coming soon to Banno Mobile, Online, and to Admin apps. Here's a refresher along with the rollout details.
History Events
Within Banno People and Identity, your designated staff will soon be able to mark history events as suspicious or fraudulent, as well as add notes that aid any ongoing investigations (or when reviewing past events). So your administrators can grant access to the right staff members, we’re developing three related permissions: View labels, Manage suspicious labels, and Manage fraudulent labels.
The ability to label history events will be rolling out to all institutions in the coming weeks, and you can rest easy knowing nothing will change for your staff until you enable the permissions noted above.
Device Removal Reasons
In Banno People and Identity, as well as within Online and Mobile, we’ll be asking for reasons when a device is removed. This will be optional on consumer apps (for all accountholders, including Treasury Management users), and depending on the reason provided, we’ll be better equipped to take preventative measures should that device reappear in the future.
We’ll start asking all accountholders for these reasons in Mobile version 3.32 (slated for early March), and it’ll hit Online around the same time. We’ll start asking your staff to provide these reasons soon as well.