Statements
see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Suspicious and Fraudulent Event Labeling
Just ahead of rollout, below is a recap of what to expect for these upcoming fraud-fighting features.
History Events
Within Banno People and Identity, your designated staff will soon be able to mark history events as suspicious or fraudulent as well as add notes to aid in any ongoing investigations or when reviewing past events. So your administrators can grant access to the right staff members, we’re developing three related permissions: View labels, Manage suspicious labels, Manage fraudulent labels.
The ability to label history events will be rolling out to all institutions in the coming weeks – and you can rest easy knowing nothing will change for your staff until you enable the permissions noted above.
Device Removal Reasons
In Banno People and Identity, as well as within Online and Mobile, we’ll be asking for reasons when a device is removed. This will be optional on the consumer apps (for all accountholders) and required when removing devices from Banno People. Learning why devices are removed will help us identify risky patterns of activity so we can be better equipped to prevent fraud in the future.
We’ll begin asking for these reasons for all institutions in Mobile version 3.33 (targeting early April), and it’ll hit Online around the same time. We’ll also start asking your staff to provide these reasons within the next few weeks.