Statements
see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
🎗️Forget-Me-Nots🎗️
Please join us at these upcoming events:
- Developer Office Hours: Tues., Apr. 14, 2026 at 11:00 a.m. CT
- Treasury Management Office Hours: Mon., Apr. 27, 2026 at 10:00 a.m. CT
- Digital Banking Meetup: Fri., May 8, 2026 at 11:00 a.m. CT
Tap2Local + Rapid Transfers Events
Starting on April 1, we will host Office Hours each Wednesday, alternating the focus every other week between Tap2Local and Rapid Transfers – except April 15, which will include an hour for each product. Book your seat now for any or all sessions:
- Tap2Local: April 1, 15, and 29 at 3 p.m. CT
- Rapid Transfers: April 15 at 1 p.m. CT, plus April 22 and May 6 at 3 p.m. CT
For an inside look at the new Jack Henry Marketing Center™ campaign designed to promote Tap2Local to your accountholders, don’t miss the special Turnkey Marketing for Tap2Local webinar on April 2 at 1 p.m. CT. Register today!
Your executive team is also invited to join Jack Henry CEO Greg Adelson and CTO Ben Metz on Monday, May 11 at 11 a.m. CT for the next quarterly Exclusive C-Suite Strategic Meetup. Executives can email gotomarketstrategy@jackhenry.com with their names, job titles, and email addresses to receive an invite.
Apple Developer Program License Agreement
Please open your Apple developer account and review the newly published (on March 30) Apple Developer Program License Agreement, which is separate from the regularly occurring developer agreements Apple requires. Remember, staying current on such agreements is required for deploying new Banno Mobile releases to the App Store, and Jack Henry cannot accept the agreements on your behalf.
Removed Support for Authy – JH Identity
As previously communicated, JH Identity no longer supports Authy as an enrolled 2FA method. However, end users can manually enroll Authy as an authenticator app if they prefer to stick with Authy for now.
Enhanced Passkey Support for Client Applications
We have expanded Passkey support in Mobile and Online authentication to now include Passkeys as a 2FA method and for verification of high-risk actions. See the support documentation in the For Clients Portal.
Device-Level Authentication for iOS
Support for Device-level authentication was released as a part of the 3.31.2 mobile release for iOS. Additional information was provided via SLA. See the support documentation in the For Clients Portal.
Stay in the Know!
To receive SLA emails for all things that matter to you, head to our Subscription Manager and subscribe accordingly. Please also spread the word with your colleagues, so your whole team gets the respective SLAs that matter to each of you!