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see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Guest Chat Available Now!
Guest Chat for Jack Henry Conversations has officially completed beta testing and is now available.
If you’re interested in extending support to potential account holders through your marketing website, you’re now able to do that using the same triage tooling your staff is already familiar with in Banno Support. Should your existing account holders also reach out in this way, we make it easy to securely “upgrade” a guest chat to a fully authenticated conversation inside of Banno Mobile or Online. You can learn more about Guest Chat on our Knowledge Base.
Guest Chat is also available as a part of the Support Suite for Jack Henry Conversations, which includes everything below in a nicely buttoned up package:
- Guest Chat
- Video Chat and Co-Browse
- AI Summaries
- Multi-Language Support
If your institution is interested in Guest Chat or the Support Suite, reach out to your account executive today!