Statements
see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Suspicious and Fraudulent Event Labeling
We are officially rolling out our latest fraud prevention features for Banno and Treasury. Read on for more information, helpful links, and additional timing details.
Device Removal Reasons
In Banno Online and within the Identity screens of Treasury, we are now asking for reasons when a device is removed (further described on the Knowledge Base). This same functionality will be coming to Banno People and Identity soon. On consumer apps, accountholders have the option to dismiss the prompt; however, providing a reason is required when removing devices from the Identity app or Banno People. Learning why devices are removed will help us identify risky patterns of activity so we can be better equipped to prevent fraud in the future. We’ll begin asking accountholders for these reasons in Banno Mobile as of version 3.34 (targeting early May), and you can expect to see it in People and Identity around the same time.
Flagging History Events
Within Banno People and in the Identity app, your designated staff will soon be able to mark history events as suspicious or fraudulent (detailed on the Knowledge Base) as well as add notes to help with any ongoing investigations or to provide context when reviewing past events. Once rolled out, you just need to grant access to the right staff members by assigning three new permissions – View labels, Manage suspicious labels, and Manage fraudulent labels.
The ability to label history events is still in progress, and we’re targeting delivery in early May.