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see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Jack Henry Identity 2FA Resets
As of May 28, your authorized security administrators can now perform 2FA resets on behalf of other Banno Admin and Identity App users (including Treasury Management back office users).
Your security admins with the newest Users & Groups permissions (View security settings and Delete security settings) can now reset enrollments on behalf of another employee by navigating to the individual’s profile, clicking the Security tab, and removing their established 2FA settings.
As we’re able to integrate more Jack Henry products with Jack Henry Identity, we aim to continue enhancing our service for increased efficiency and ease of use anywhere we can. A couple goals for this ongoing work are to minimize any related need to submit support tickets and to drop the wait time involved when your staff needs changes to their security settings.
Going forward, resetting enrollments for their fellow employees will be the responsibility of your security admins, and the task will only require a support ticket or Jack Henry’s involvement in the rare scenario that all your security admins are locked out of the system.