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see what’s new with our products

A Message From Our Team

Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!

Holly Brouillette

Senior Technical Product Manager

July 31, 2026

New FeatureBanno AdminBannoJack Henry Platform

Jack Henry Insights Is Rolling Out!

Ready for the next chapter of reporting in Banno? We are so excited to turn the page with a go-forward Jack Henry Platform product – Jack Henry Insights!

Insights is a reporting and visualization tool designed for high-level, user-friendly reporting anyone at your financial institution can use. Not only does Insights include a number of report templates to help you get started, but you can also create your own with queries unique to your curiosities.

Initially, the following datasets are supported, and so many more are on the way:

  • Activity and App Usage
  • Bill Pay
  • Remote Deposit Capture
  • Conversations

For more information on Insights, and how to set up your users when the time comes, check out our Knowledge Base. Take note that Platform permissioning works a little differently than Banno, so you will want to read those details as well. For a more thorough walkthrough of Jack Henry Insights, please reference our Help Center documentation.

You may be wondering, “What about Banno Reports?” You can rest easy knowing that Banno Reports aren’t going anywhere, anytime soon. You’ll be able to continue leveraging those reports and CSV exports. Over time, we will be ensuring all current reports are available in Insights, at which time we’ll communicate more about next steps with the Banno Reports app.

Insights will begin rolling out to all Banno institutions starting in mid-August, and should be complete within just a few weeks. There is no contract nor support ticket necessary.

ready to see what Banno can do?'

Connect with our team to explore how Banno can help your financial institution.

How can we help?

Ready for a demo? Need pricing? Want to partner? Fill out this form and we'll be in touch. Looking for guides? Visit the Knowledge Base. Need to open a support case? Log in to ForClients.