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see what’s new with our products

A Message From Our Team

Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!

Holly Brouillette

Senior Technical Product Manager

August 31, 2026

Heads UpBannoBanno AdminBanno OnlineBanno MobileTreasury Management

New Activity Events for Unified Identity Service

Today, whether the action is taken by a Banno end user or a Unified Identity Service end user, all events related to authentication and profile activity are lumped together under the same Activity event filters (User > Authentication and User > Profile). We recognize that this isn’t ideal for reporting purposes.

To mitigate this, Unified Identity Service will soon become an events publisher for Jack Henry Enterprise Events Service. This will initially include events for any updates end users make to their Recovery Phone and Recovery Email fields for now, but we will continue adding events incrementally.

More information to come – once we’re ready to share release timing and specific event names.

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