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A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Exception Manager Rapid Transfer Email Notifications
Starting Tuesday, October 6, your administrators can configure email notifications directly in Exception Manager to receive alerts whenever a Rapid Transfers exception item is created.
While exceptions for Rapid Transfers are uncommon, configuring notifications will ensure your team is alerted when action is required, enabling faster decisioning and streamlined processing for Rapid Transfer exceptions. Notifications are sent at most once every 30 minutes per configuration.
To configure the notifications, an admin can follow these steps:
- Access Notification Settings: In the top-right corner of the Exceptions screen, click the Settings (gear) icon to open Exception Manager Options.
- Create a Notification: Under New exception email notifications, click + Add notification.
- Select the Source: Under Exception Sources, select the RapidTransfers checkbox to trigger email alerts specifically for rapid transfer exceptions.
- Add Recipients: Under Notification Emails, enter the target email address and click Add recipient. You can add one or more recipients to a single notification configuration.
- Save Changes: Click Save to apply your new settings.
For more info on setting up notification rules and managing email recipients, please reference the updated Exception Manager guide on the Knowledge Base.