Statements
see what’s new with our products
A Message From Our Team
Happy October! 🎃 Fall into our latest batch of updates designed to make managing your financial institution even smoother. This month, we're excited to highlight new features for the Banno Support app case queue, seamless browser-based key generation for developers, the launch of our new Origination Pilot & Beta Hub for lending and deposits, and so much more. Dive in below to see what's new!
Upcoming Jack Henry Office Hours
It was such a treat to see so many of you at Jack Henry Connect this month. Truly, what a pleasure it was to celebrate our 50th anniversary with the people who we serve and partner with. We trust the time was as meaningful and fun for you as it was for all of us. Thank you!
With Connect in the rearview, we’re ready to resume our various office hours in November.
Based on feedback regarding how people prefer to learn about upcoming office hours, this month we’re pivoting. Rather than separate articles for each session, you can see all the info (and registration opportunities) in one article. Keep reading to learn about the upcoming sessions.
Treasury Management
Get time with Treasury product experts during our upcoming Treasury Management Office Hours:
- Mon., Nov. 23, 2026 at 10:00 a.m. CT
- Mon., Dec. 28, 2026 at 10:00 a.m. CT
- Mon., Jan. 25, 2027 at 10:00 a.m. CT
Reminder: Treasury sessions are relevant for SilverLake Banks only.
Tokenized Money
Join our strategy, engineering, and product leaders to ask your questions, hear their latest analysis of industry events, and see demonstrations of the working software we’re building to address emerging use cases.
Register now for our next office hours on Wed., Nov. 18 at 1:00 p.m. CT. And watch previous office hours recordings any time on the For Clients Portal.
Reminder: These sessions are relevant for Banno and Jack Henry Platform customers.
Tap2Local + Rapid Transfers
Join SMEs from Jack Henry and Moov to see demos on the latest updates to Tap2Local and Jack Henry Rapid Transfers and share your questions or enhancement ideas. Register now for office hours in November:
- Tap2Local: Tues., Nov. 10 at 3:00 p.m. CT
- Rapid Transfers: Wed., Nov. 18 at 3:00 p.m. CT
Jack Henry Intercept
Those of you contracted for NuDetect and/or Jack Henry Intercept are invited to join our product and security SMEs for recurring office hours. We’ll demo and discuss configuration options and answer your questions to help ensure a smooth migration to Intercept!
Since these sessions involve sensitive security matters (and are limited to customers contracted for NuDetect and/or Intercept), we’re not posting the registration link publicly. Instead, please email gotomarketstrategy@jackhenry.com from your financial institution email address to request an invite to any of the following sessions:
- Tues., Nov. 10, 2026 at 10:00 a.m. CT
- Tues., Dec. 8, 2026 at 10:00 a.m. CT
- Tues., Dec. 15, 2026 at 10:00 a.m. CT
Zelle® for Small Business
As our Zelle for SMB offerings progress, our product team wants to help you fully understand how the functionality will benefit the small businesses your financial institution serves! As such, we’re kicking off a new series of office hours, where we’ll conduct live demos and answer all your questions.
Please register now to join us during any of the following sessions:
- Tues., Nov. 17, 2026 at 2:00 p.m. CT
- Tues., Dec. 15, 2026 at 2:00 p.m. CT
- Tues., Jan. 19, 2027 at 2:00 p.m. CT
We hope to see you for any or all of our upcoming office hours!