Banno Usage Data
Access digital banking analytics about your users to make better informed decisions and unlock insights by inputting the data into your reporting tools of choice.
Add-On
Features
take a closer look at our products
Explore the features that make our digital banking platform stand out.
Data & Reporting
Gain powerful insights and drive informed decisions by understanding how users are utilizing your app, all the while ensuring security measures are in place to detect and prevent fraud.
Reporting
CSV Export
Export a CSV list of user information for each report type.
Freeform Date Range Selection
Allows the flexibility to select from your own date ranges.
Jack Henry Insights
Access modern reporting and visualization directly within the Jack Henry ecosystem. Feel confident working with data and turn it into actionable insights.
New & Noteworthy
User Mapping Report
Easily connect user data across systems with exportable identifiers like username and ID.
Security & Fraud
Enrollment Attempts
Keep track of all enrollment attempts, and which users made it through the enrollment process.
Security
New Users with Unverified 2FA Information
View report of users who are enrolled in 2FA, but used a phone number that is not on their core record. This allows you to keep core validation turned off, but still manage the risk by reviewing these users manually.
Security
Potentially Compromised Users
View a report that will indicate if a user’s password may have been correctly guessed by a credential stuffing attacker. 2FA is still in effect, but the account may warrant some special attention, such as accounts with a 2FA phone number that does not match their core record.
Security
Rate-Limiting
View any rate limiting occurring in near real-time. While this chart is helpful during initial implementations, its primary purpose is to allow you to monitor credential stuffing activity. If the chart says “there is no data” then that means no users are getting blocked.
Security
Rejected Users
See a list of rejected users and enable them if needed.
Security
Usage Reporting
Bill Pay Statistics
Quickly see who your most engaged bill pay users are, what the average payment amount is, and how much money is being moved through Bill Pay total.
Deposit Statistics
Understand at a glance your institution’s average and daily deposit amount and volume.
Deposits & Transfers
Remote Deposit Capture Statistics
See data about how many of your users are enrolled in RDC, and who your most active RDC users are.
Deposits & Transfers
Transfer Statistics
See who your most engaged transfer users are, the average amount each user transfers from your institution, and how much transfer traffic is being used each day.
Deposits & Transfers
User Statistics
Understand at a glance how many users are engaged with your online banking, how often they’re coming back, which platforms they’re using, which external institution accounts they’re using, what time of day they’re visiting, who’s visiting for the first time, and more.
Feature functionality may vary based on your financial institution's core platform.