Account Detail Configuration
Control and customize the information displayed to accountholders directly on their account details screen.
Features
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People Management
Effortlessly manage access and permissions for your employees, as well as settings and features for your accountholders.
Account Management
Audit Log of Changes
View a historical audit trail of all actions on a user’s account: authentication and password changes, money movements and other high risk actions, and more.
Block High-Risk Actions on New Devices
Restrict newly registered devices from performing high-risk actions on user accounts until they are manually unblocked by authorized employees with granted permissions.
Security
Configure Dashboard
Set the default order of the cards on a user’s dashboard, and add custom plugin cards.
Device List
View every device a user has logged in from, and remove some or all that are listed. This is a great way to check outdated browser or app user issues.
Security
External Applications
Generate API keys, manage single sign-on integrations, and configure plugin cards to enable 3rd party functionality.
Manage Feature Permissions
Configure feature-level ability permissions on a per-user basis.
Manage Permissions Segments
Allow admins the ability to bulk-assign Transfers permissions to a specific segment of users.
Deposits & Transfers
Manage Remote Deposit Capture (RDC)
Manage all RDC-related settings at the institution level, affecting all users, including which accounts allow RDC.
Deposits & Transfers
Manage Transfer Settings
Manage external and internal transfer settings at the financial institution level—affecting all users.
Deposits & Transfers
Manage Two-Factor Authentication (2FA)
Verify a user’s 2FA phone number, enrollment setting, reset their 2FA settings, and send users a one-time text or email to have them verify their identity.
Security
Password Reset
Send users a one-time text or email with a magic link to set a new password. No temporary passwords here, the user will choose a new password and two-factor authentication (2FA) in their account.
Security
Recent Transactions
View the customer’s recent transactions to help troubleshoot potential issues.
Accounts & Transactions
Remove Profile Photo
Easily remove user profile photos that are legally noncompliant, or contain any unacceptable imagery.
Search for Accountholders
Quickly find who you’re looking for by searching in various ways - by name, email, username, NetTeller® ID, CIF, or member number.
Suspend User
Suspend user profiles directly within Banno People to manage account access and improve administrative efficiency.
Coming Soon
Unlock User
Reset your user accounts through Banno People’s back office and easily allow them access to their account.
User Profile Information from Customer Information File (CIF)
Pull in customer information directly from the CIF.
Verify a User
Send user a one-time text or email to have them verify their identity.
Security
View Account Details
View the same accounts, transactions, messages, notifications, and all other account-related information your users see.
Accounts & Transactions
View and Manage User Account Status From the Core
Detect if a user is locked out, needs their password reset, or is dormant, and help reset their password or account as a whole to regain access.
Accounts & Transactions
View Notifications
View the user’s recent messages and alert notifications to see communications they have recently received.
Employee Access
Invite Employees By Email
Easily give employees access to Banno by sending them an email invite.
Manage Permissions for Groups
Groups are the categories you use to determine which employees have access to support settings, features, applications, and various permissions inside Banno.
Sign-In to Banno.com
Your employees can easily access the Banno Digital Platform from anywhere, right on our website.
Two-Factor Authentication
Help protect employee accounts from unauthorized access by requiring them to enter an additional code when they sign in.
Feature functionality may vary based on your financial institution's core platform.